By on 11th March 2015

 

Website advice regarding disaster recovery

What is a disaster in website terms? The hacked website you run has just gone down and no one knows what to do. It’s now offline. Its probably now a dead website.

So what should you do be doing with a hacked website in 2015?

You should use the best web systems available on the market. Keep on top of technology. Ensure that your platforms have the latest updates installed on a weekly basis. You need a 2nd website that will replace your hacked website that can come on stream straight away that will be a holding website while your main website is fixed. This needs to be an option 24/7/365 via a simple phone call.

What not to do with a hacked website

Keep on using archaic technology from 2002 that was designed to run on Internet Explorer 5, in the hope that it will keep working like your old Volvo or Jeep would. It won’t. The problem you will have is that the whole website system will fail to work, because one small feature, such as picture upload, will stop working and there will be no fixes. The website will look fine, but you won’t be able to update it. Also these old systems do not work in mobile app based environment, which is now getting on for 50% of website usage and is likely to grow. Plus no one will spot a hacked website like this as there will be no alerts.

How will you achieve this?

You will need to replace your website via a data migration to a new platform. There will be no quick fixes. This will take many days, weeks or months to do and the sooner you start the sooner you will be able to switch over to a new system.

Top website hosting companies are failing badly.

Website hosting companies today have become blasé to the threats faced by the internet. 75% of hosting providers do not ensure that your website is behaving as it should. They don’t think that it’s necessary to warn your enterprise of any slow page load times or broken links. Most website owners do not understand the relationships between Google Webmaster Tools and Google Analytics and rely on experts or “existing online service providers” who deliberately hide these technologies from clients as they fear they will lose business.

Your Website has been hacked and you have no idea?

“We are contacting you because we have noticed that the hosting package for xxxxxx.co.uk has been compromised its now a hacked website and sending out spam mail. As a result, this could affect other users. Therefore, we have had to suspend your service.” These are the words you do not wish to read just before your new website page or section is about to go live. Prepare for the worst case hacked website scenario. Back up your website for fast recovery of service. Getting back online. Have a system in place with to make this possible.

Hacking facts and opinions

Your website may already be hacked and sending out spam email. Many hosting providers won’t tell you. This is going to gradually blacklist your domain everywhere. Google and Bing won’t be happy. Want to know if you’ve been hacked? Then run some simple tests. Whether you are a sole trader, an SME, a public company, a government body, or non-government NGO organisation, security of your hacked website should be examined and you should make sure your eyes are open to the problems caused by hackers.

From our point of view with our CUPS service now available

I encourage you not to trust the story about proprietary CMS systems being more secure than systems like Joomla, WordPress and Drupal. It’s not that simple. Open source systems have to be more hack-able this is due to the sheer numbers of people involved with all the plug-ins and modules of these Joomla type CMS applications. It’s not rocket science, a 16 year old kid can cause you to have a hacked website from their bedroom using free hack software. Think Sony, PlayStation and the CIA. The truth is that while no system is 100% hack-proof, when using a secure hosting environment, the security of open source CMS platforms offers distinct advantages in terms of a high degree of transparency, abundant programming resources when needed and ongoing security updates. These updates fix the hacking problems caused on open source Content Managed Systems far more quickly than with non-open-source CMS applications. See more about CUPS.

Conclusion

Think about the true capabilities of an in-house team before you go down that route. In-house unfortunately can mean blinkered and institutionalised thought processes. You’ll only find out when you get a hacked website and try to deal with the fallout and everyones gone home. There is no place for that type of behavior in the 2015 market place of Amazon, Google and Apple. Stay ahead of the game and in it, not playing catch up or living in denial.

 

Actions to prevent a hacked website

Many good looking websites are in serious need of Optimisation to address the basic issues. We work closely with; business website managers, in marketing departments or corporate communications departments as a plug-in or a replacement for existing staff to prevent the incidence of a hacked website. People who design and supply websites have rarely been trained in online marketing and that becomes patently obvious when a potential customer’s website is pre-audited for basic performance statistics.

By not doing anything, burying your head in the sand, ignoring the metrics and brushing good honest advice aside, you risk a potential great dis-service to; sales, conversions and the revenue streams that your company website can help generate over the next year. So look out for our unique CUPS service.

CUPS 2015-FTP format-CS4-18